Introduction
Welcome to FIFOPlus website and application.

FIFO respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and platform (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Who we are?
The website www.fifoplus.com and associated platform (Site) is operated by Adequate Solution Ltd with commercial registration number 1010770406 whose registered office address is Startup Hub, Airport Road, Riyadh – KSA.

The information we collect about you
Information automatically collected.
Each time you visit our Site, we may automatically collect information about you and the device you are using, including:

• Information about which pages you visit and which resources you use on our Site.
• Information about how you got to our Site.
• Your internet protocol address (IP address) which is used to connect your device to the internet.
• Information about your preferences and items you have bookmarked, liked or shared.
• Your device's operating system and platform.
• The type and version of the browser you are using.
• Browser plug-in types and versions which extend the functionality of your browser, for example Pinterest, Evernote and Adblock.
• MAC addresses which are used as network addresses for Wi-Fi and Ethernet.
• Traffic data, which is aggregated information about the number of visitors, sessions, users and page visits to our Site.
• Location data.
• Time zone setting. and
• Weblogs.

Information you give us
We also collect any information you provide to us directly by filling in any of the forms on our Site. If you sign up with us to use our Platform and/or make a transaction, we may also collect:

• Your name.
• Your email address.
• Your address.
• Your social media account information.
• Your telephone number.
• Your gender.
• Your date of birth.
• Confirmation that you are over 18 years of age.
• Username and password.
• Driver's license, passport number or national ID number.

Please note that as a user of our Site, you are responsible for keeping your login information including your password confidential. If you believe that your login information or password has been compromised or that someone else has accessed your account, please notify us immediately by contacting us at [email protected]

Where do we get your information from?
We collect the information you provide to us directly by filling in any of the forms on our Site. We also collect information directly from your device. We use cookies to collect some of this information.

Why do we need your information?
We need the information we collect automatically about your visit to our Site to:

• Administer our Site.
• Improve our Site to ensure that content is presented in the most effective manner.
• Allow you to participate in interactive features of our services when you choose to do so.
• Analyses how visitors use our Site (including behavior patterns and the tracking of visits across multiple devices).
• Improve your online experience.

We need the information you provide directly, including by filling in any of the forms to:

• Direct you to products and/or services which may be of interest to you.
• Contact you with information and offers, suggestions and recommendations of products and/or services which may be of interest to you.
• Contact you about those products and/or services on our Site in which you have expressed an interest.
• Provide our services to you.
• Comply with our regulatory or legislative requirements.

We need the information you provide directly, including by filling in any of the forms to:

• Direct you to products and/or services which may be of interest to you.
• Contact you with information and offers, suggestions and recommendations of products and/or services which may be of interest to you.
• Contact you about those products and/or services on our Site in which you have expressed an interest.
• Provide our services to you.
• Comply with our regulatory or legislative requirements.

You do not have to give us any information or confirm that the information we have obtained from other sources is correct.

Who do we share your information with?
We sometimes share some of your information with other organizations, including our affiliates and partners.
In some cases, we may choose to buy or sell business assets. In these types of transactions, user information is typically one of the transferred business assets. If we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy or insolvency, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of us or our assets may continue to use your personal information as set out in this privacy policy.
We use analytics tools (including but not limited to Google analytics) to collect details of how you use our Site, as well as anonymous data that you enter into our forms. We do this to help us analyses how visitors use our Site (including behavior patterns and the tracking of visits across multiple devices). All the information that is collected is anonymous and is only used to improve how our Site works.
The profiling and automated decision-making we carry out in respect of the information we hold about you and your account is used to enable us to ensure relevant information, suggestions and recommendations for products are sent to you by us.
We also use a number of carefully selected third parties to supply us with products and services. We will only share your information with our suppliers where it is necessary for them to provide us or you with the services that are needed.

Where is your information stored?
Your information is stored on cloud servers on AWS (Bahrain region) and filing systems in the Kingdom of Saudi Arabia.

Our Site may, from time to time, contain links to and from the websites of third parties (e.g. payment processing sites). If you follow a link to any of these websites, please note that these websites have their own terms and conditions, privacy notices and cookie notices and we do not accept any responsibility or liability for those notices or your use of those websites.

Unfortunately sending information via the internet is not totally secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to our Site. any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.

How do we protect your personal information?
We are concerned with keeping your data secure and protecting it from unauthorized disclosure. We implement a variety of security measures to ensure the security of your personal data on our systems.

How long do we keep your information for?
We only keep your information for as long as we need it.
If you have an online account with us or provide information directly to us by filling in the forms on our Site we will keep your information for no more than the number of years required by law from the date you cease to have any active accounts with us. We keep your information for this long so that we can:

• Ensure we contact you with information on products, services, suggestions, offers and recommendations relevant and appropriate to you.
• Deal with any issues or concerns that you may have about how we handled your account.
• Bring or defend any legal claims.
• Comply with regulatory audit requirements.

What rights do you have?
Under the data protection rules, you have a number of rights in respect of your information, which include the right to:

• Access your information.
• Withdraw your consent to the processing of your information at any time.
• Ask us to make changes to the information we hold about you to make sure that it is accurate and up to date.
• Delete or erase your information (sometimes called the right to be forgotten).
• Stop or restrict our processing of your information.
• Object to our processing of your information.
• equest the transfer of some of the information we hold about you (known as data portability).

If you would like to exercise any of your rights, please contact us at [email protected]. Please note that an archive copy of any information provided to us may be retained by us for our records and for audit purposes.

You have the right to request a copy of the information we hold about you by sending your request in writing to us at [email protected]

You can unsubscribe from our emails at any time by clicking on “unsubscribe” at the bottom of the email.

You can typically remove or reject cookies from our website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it may affect how our website works for you.

Payment
All credit/debit card's details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
https://www.fifoplus.com/ will NOT pass any debit/credit card details to third parties.

Making a complaint
If you have any questions, concerns or complaints about the way we process your personal information, please contact [email protected]

If you are not happy with the way we have handled your complaint or are still concerned about our handling of your personal information, you can lodge a complaint with the relevant privacy supervisory authority.

Changes to this privacy policy
We may change this privacy policy from time to time. If we make any substantive changes related to how we collect or use personal data, we will change the content last updated date below. Other changes including grammar or spelling corrections will automatically update the timestamp at the bottom of this document.
This privacy policy was last reviewed and updated on 15 January 2022.